Privacy Policy

Locomotravel (“we,” “our,” or “us”) operates an online travel and hospitality marketplace connecting travelers with curated hotels, tour packages, local activities, vacation rentals, and car rentals across Nepal, Dubai, and international destinations. This Privacy Policy explains how we handle your personal information when you visit our website, submit inquiries, or complete reservations.

To process your travel bookings and provide personalized support, we collect the following categories of information:

• Identity & Contact Information: Your full name, email address, phone/WhatsApp number, and billing address provided when making a reservation or submitting an inquiry.
• Reservation & Itinerary Details: Check-in/check-out dates, selected hotel rooms, tour itineraries, participant counts (adults/children), vehicle pickup/drop-off locations, and special dietary or accessibility requests.
• Trekking & Permit Documentation: When booking regulated Himalayan treks (such as Everest, Annapurna, or Langtang regions) or international tour packages, we may collect passport details and emergency contact information required for official trekking permits (TIMS/National Park permits).
• Local Expert & Host Profiles: If you register as a Local Expert or property host, we collect business verification details, service descriptions, and payout preferences.

We use the information we collect strictly to deliver and improve your travel experience on Locomotravel:

To fulfill your travel reservations, we share only the necessary booking details (such as guest names, check-in/pickup dates, and special requests) with the specific hotel property, licensed trekking guide, activity operator, vacation rental host, or car rental provider you have chosen to book with. All partner providers on Locomotravel are required to treat your information confidentially and use it solely to deliver your reserved service.

Locomotravel uses essential cookies and local browser storage to make your browsing seamless—such as remembering your preferred display currency (USD, EUR, GBP, INR, or NPR), your recent destination searches, and active filter selections. You can manage or clear cookies at any time through your browser settings.

We implement industry-standard encryption (HTTPS/TLS), strict access controls, and secure cloud infrastructure to safeguard your personal data against unauthorized access or disclosure. We retain booking records only as long as necessary to fulfill your travel arrangements, comply with Nepalese and international tax/accounting laws, and resolve any post-trip inquiries.

Regardless of where you travel from, you have the right to request access to the personal data we hold about you, ask for inaccurate details to be corrected, opt out of promotional travel newsletters, or request deletion of your personal information (subject to active booking or legal retention obligations).